Privacy Policy
This Privacy Policy explains what information we collect through movewithmomentum.com, how we use it, who we share it with, and the choices and rights you have. movewithmomentum.com is owned and operated by Move With Momentum LLC.
1. Who we are and what this policy covers
movewithmomentum.com (the "Site") is owned and operated by Move With Momentum LLC ("Move With Momentum," "we," "us," or "our"), which acts as the operator of the Site and the controller of the personal information described here. Real estate brokerage services referenced on the Site are provided by Momentum Realty (the brand name of EAB RE INVESTMENTS LLC), a real estate brokerage licensed in Florida and Georgia. This policy is issued by Move With Momentum LLC as operator of the Site.
This policy covers personal information we collect through the Site, through the forms on the Site, and through the phone, text, and email communications that begin from the Site. It applies to visitors, people who submit a lead, contact, or home-valuation form, and people who consent to be contacted by phone, text, or email.
Equal Housing Opportunity. This policy is not legal advice and does not create any contractual right beyond the rights granted to you by applicable privacy law.
2. Information we collect
Information you give us
When you submit a lead, contact, home-valuation, or agent-recruiting form, or otherwise reach out to us, you may provide:
- Your name, email address, and phone number.
- A property address, neighborhood, or area of interest, and details about whether you are buying, selling, renting, relocating, or exploring a career as an agent.
- The content of any message or inquiry you choose to send us.
If you check a box giving us consent to contact you by phone, text, or email, we also record, as proof of that consent: the date and time of your submission (UTC), the IP address the form was submitted from, your browser user agent, the exact consent language and version shown to you, the communication channels you agreed to, the form web address, and the name, phone number, and email you provided. We keep these consent records as evidence that you opted in. Consent is never a condition of using the Site or of any purchase or service.
Information we collect automatically
When you visit the Site, we and our analytics providers may automatically collect:
- Device and connection information such as IP address, browser type, operating system, and referring page.
- Usage information such as the pages you view, links you click, searches you run, and how long you stay.
- Information collected through cookies and similar technologies, described in Section 5.
Information from other sources
Listing data shown on the Site, including data displayed through our IDX or MLS integration, is provided by one or more Multiple Listing Services and reflects listing and property information from those sources rather than information about you. If you arrive through a third-party advertising or referral source, that source may pass along limited information about how you reached us. [CONFIRM WITH COUNSEL: whether any third-party lead source or data enrichment vendor supplies additional personal information about visitors.]
Categories of personal information (California notice at collection)
For California residents, and as a summary for everyone, the categories of personal information we have collected in the past 12 months, and the purpose for each, are:
- Identifiers (name, email address, phone number, IP address, and device or browser identifiers). Purpose: to respond to your inquiries, connect you with an agent, keep records of your consent, secure the Site, and measure traffic.
- Customer records and commercial information (the property, neighborhood, or area you are interested in, whether you are buying, selling, renting, relocating, or exploring an agent career, and the content of your inquiry). Purpose: to provide, arrange, and follow up on real estate services.
- Internet and network activity (pages you view, links you click, searches you run, the page that referred you, and information collected through cookies as described in Section 5). Purpose: to operate, secure, and improve the Site and understand how it is used.
- Approximate location (a general area derived from your IP address, not precise device location). Purpose: analytics and showing relevant local content.
- Inferences (preferences such as the areas or property types you appear interested in, drawn from the information above). Purpose: to connect you with a relevant agent and relevant content.
We collect these categories from you directly, from your device and browser as you use the Site, and from our analytics and service providers. We disclose them only to the service providers listed in Section 6 for the purposes described here. We do not sell your personal information and do not share it for cross-context behavioral advertising (see Section 7). We keep each category for the periods described in Section 10.
Sensitive personal information
We do not intentionally collect or process sensitive personal information as defined by California law, such as government identifiers, financial account or payment-card numbers, account log-in credentials, precise geolocation, race or ethnicity, religious beliefs, health information, or the contents of your private mail, email, or texts. Because we do not use sensitive personal information to infer characteristics about you, we do not offer a separate "limit the use of my sensitive personal information" control; if this changes, we will update this policy and provide one. [CONFIRM WITH COUNSEL: confirm that no Site feature (for example, a map "search near me" button that asks your browser for device location) collects precise geolocation; if one does, that is sensitive personal information and this section and the rights in Section 8 must be updated.]
3. How we use your information
We use the information above to:
- Respond to your inquiries and connect you with a Momentum Realty agent.
- Provide, arrange, and follow up on real estate brokerage services through Momentum Realty.
- Send you communications by phone, text, or email where you have given consent, and send service or transaction messages related to a request you made.
- Operate, maintain, secure, and improve the Site and understand how it is used.
- Keep records of communication consent and opt-outs.
- Comply with legal obligations, enforce our terms, and protect against fraud or misuse.
We do not use the information you provide to make decisions about you based on race, color, religion, national origin, sex, familial status, disability, or any other characteristic protected by fair housing law.
4. Text messages and phone calls (TCPA and Florida law)
When you submit a form on the Site, you give your prior express written consent for EAB RE INVESTMENTS LLC, doing business as Momentum Realty, and its agents to contact you by phone call, text message, and email at the number and address you provided, for marketing and service purposes. The specific consent language shown to you at the time you submitted the form controls what you agreed to.
- Consent is optional. You can use the Site, request a valuation, and contact us without agreeing to phone or text contact. Consent is not a condition of any purchase or service.
- Message frequency varies based on your activity and inquiries.
- Message and data rates may apply from your wireless carrier. We do not charge you for the messages; your carrier may.
- To stop texts, reply STOP to any text message. For help, reply HELP. You can also revoke consent at any time by emailing or calling us using the contact information in Section 12, or by using the unsubscribe link in any marketing email.
- We maintain an internal do-not-contact suppression list and honor opt-out requests promptly.
- With your consent, we may contact you using automated telephone dialing systems, prerecorded or artificial voice messages, and automated SMS messaging platforms, in addition to messages placed or composed manually. Your consent to automated communications is not a condition of any purchase or service, and you may opt out at any time as described above. [CONFIRM WITH COUNSEL: confirm this matches the messaging technology actually deployed at launch; the consent checkbox and Disclosures page have been aligned to this statement.]
SMS opt-in data is not shared. The mobile information you provide when you opt in to text messaging, including your consent to receive texts, will not be shared with or sold to third parties for their own marketing purposes. This is separate from the operational service providers described in Section 6, who process information only to help us deliver the messaging service. See our SMS and Messaging Terms for the full messaging program terms.
SMS messaging program terms and conditions.
- We use SMS to confirm appointments, send reminders, notify clients of schedule updates or important changes, and share real estate information you request.
- You can cancel the SMS service at any time. Just text STOP. After you send the message STOP to us, we will send you a message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
- If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly at jon@movewithmomentum.com.
- Carriers are not liable for delayed or undelivered messages.
- Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
- If you have any questions regarding privacy, please read this privacy policy. For the full messaging program terms, see our SMS and Messaging Terms.
5. Cookies and analytics
The Site uses cookies and similar technologies to operate the Site, remember preferences, and measure traffic and engagement. We use Google Analytics (gtag) to understand how visitors use the Site; Google Analytics sets cookies and processes usage and device data on our behalf. [CONFIRM WITH COUNSEL: the complete list of analytics, advertising, and tag-management vendors actually deployed and whether any advertising or remarketing cookies are used.]
You can control cookies through your browser settings, and you can opt out of Google Analytics using the Google Analytics opt-out browser add-on. Some browsers and extensions send a "Do Not Track" (DNT) or Global Privacy Control (GPC) signal. There is no common industry standard for how to respond to DNT, and, like most websites, we do not currently respond to DNT signals. [CONFIRM WITH COUNSEL: whether and how the Site honors Global Privacy Control / opt-out preference signals, which several state laws treat as a valid opt-out of "sharing"; if the Site sets no advertising or cross-context sharing cookies, there may be nothing for such a signal to opt out of.]
6. Service providers and third parties we share with
We share personal information with service providers that process it only to perform services for us, under contract and not for their own purposes. These currently include:
- Netlify for website hosting and form submission handling.
- Twilio for sending and receiving SMS text messages and placing calls.
- Zapier and Airtable as our lead pipeline, to route and store form submissions and consent records.
- Google Analytics for website analytics, and embedded YouTube videos, which may set cookies when you interact with them.
- Our Multiple Listing Service / IDX data providers, which supply listing data displayed on the Site.
We may also disclose information to comply with law, respond to lawful requests, enforce our terms, or protect the rights, property, or safety of any person, and in connection with a business transfer such as a merger or sale. [CONFIRM WITH COUNSEL: the complete and current vendor list, including any CRM, email service provider, payment processor, or advertising partner, and whether a data processing agreement is in place with each.]
We do not authorize our service providers to use your information for their own marketing.
Who receives my contact information (agent referrals)
When you submit an inquiry, tour request, valuation request, or similar form, your contact information is provided to a real estate agent so they can follow up with you. The short answer to "who gets my contact information" is: an agent who has been screened by Momentum to help ensure they have a track record of 5-star reviews and satisfactory production. Depending on the location of the property, that may be an agent within the Momentum Realty ecosystem, or an agent outside of Momentum Realty. Either way, we will have conducted a review intended to ensure the agent we refer you to has a solid history of providing excellent customer service. We cannot guarantee any particular level of service or any outcome, but we try to increase the odds of a satisfying experience through this referral ecosystem.
You may be referred to an agent or brokerage outside of Momentum Realty. In connection with such a referral, Momentum Realty (or an affiliated entity) may agree to and collect a referral fee, paid out of the real estate commission on any resulting transaction. This referral fee is paid between the brokerages; it does not increase the commission you pay or add any separate cost to you. We provide this disclosure so that you are aware we may receive a referral fee when we connect you with an agent, whether that agent is with Momentum Realty or another brokerage.
If you would prefer that we not refer your information to an agent, do not submit a lead form, or contact us at jon@movewithmomentum.com.
7. Sale or sharing of personal information
[CONFIRM WITH COUNSEL: whether the company sells or "shares" personal information as those terms are defined under the California Consumer Privacy Act as amended (CCPA/CPRA) and the Florida Digital Bill of Rights, including whether the use of advertising or analytics cookies constitutes "sharing" for cross-context behavioral advertising.] As a placeholder pending that confirmation: we do not sell your personal information, and we do not share it for cross-context behavioral advertising. If this changes, we will update this policy and provide a "Do Not Sell or Share My Personal Information" mechanism.
8. Your privacy rights
California residents (CCPA / CPRA)
If you are a California resident, you have the right to know what personal information we collect, use, and disclose; to request access to and a copy of that information; to request correction of inaccurate information; to request deletion; and to opt out of any sale or sharing of personal information and to limit the use of sensitive personal information. You also have the right not to be discriminated against for exercising these rights.
Florida residents (Florida Digital Bill of Rights)
If you are a Florida resident, and to the extent the Florida Digital Bill of Rights applies to us, you have the right to confirm whether we process your personal data and to access it; to correct inaccuracies; to delete personal data; to obtain a portable copy; and to opt out of the processing of your data for targeted advertising, the sale of your data, or certain profiling. [CONFIRM WITH COUNSEL: whether Move With Momentum LLC meets the applicability thresholds of the Florida Digital Bill of Rights; if not, this section may be offered as a courtesy rather than a statutory obligation.]
How to exercise your rights
To make any of these requests, contact us using the information in Section 12. We will verify your request before acting on it and will respond within 45 days, and will tell you if we need additional time as the law allows. You may use an authorized agent to submit a request where the law permits; we may ask the agent for proof of your written permission and may ask you to verify your identity directly with us. To opt out of marketing calls, texts, or emails specifically, see Section 4.
Residents of other states
A growing number of other states, including Virginia, Colorado, Connecticut, Texas, Oregon, and Montana, have comprehensive privacy laws that give their residents rights similar to those above, such as the rights to access, correct, delete, and obtain a portable copy of their personal data, and to opt out of targeted advertising, the sale of personal data, or certain profiling. To the extent one of these laws applies to us and to you, we honor those rights; contact us using the information in Section 12 to exercise them. [CONFIRM WITH COUNSEL: whether Move With Momentum LLC meets the applicability thresholds of any of these state laws, or offers these rights as a courtesy.]
Right to appeal
If we decline to act on your privacy request, we will explain why. Where the applicable state law gives you a right to appeal that decision, including under the Florida Digital Bill of Rights and several other state laws, you may appeal by replying to our decision or by contacting us using the information in Section 12. We will respond within the time the law allows and explain the outcome. If your appeal is denied, some states also allow you to submit a complaint to your state Attorney General.
California "Shine the Light"
California's "Shine the Light" law (Civil Code Section 1798.83) lets California residents request information about personal information shared with third parties for those third parties' own direct marketing. We do not share your personal information with third parties for their own direct marketing, so no separate disclosure is required under this law.
9. Children's privacy
The Site is intended for adults and is not directed to children. We do not knowingly collect personal information from children under 13, and we do not knowingly collect personal information from minors under 16 for sale or sharing. If you believe a child has provided us personal information, contact us and we will delete it.
10. Data security and retention
We use reasonable administrative, technical, and physical safeguards intended to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
We retain personal information for as long as needed for the purposes described in this policy and as required by law. Consent records for phone, text, and email outreach are retained as evidence of opt-in for the period required to defend against claims. [CONFIRM WITH COUNSEL: specific retention periods for lead records, consent records, and analytics data, and the retention period for TCPA/FTSA consent proof (the consent spec recommends at least 5 years).]
11. Changes to this policy
We may update this policy from time to time. When we make material changes, we will update the effective date below and post the revised policy on this page. Your continued use of the Site after an update means you accept the revised policy.
12. Contact us about privacy
To ask a question about this policy, exercise a privacy right, or revoke communication consent, contact Move With Momentum LLC:
[CONFIRM WITH COUNSEL: a dedicated privacy-request contact email and the correct legal mailing address for Move With Momentum LLC. The contact details above are the general company contacts and may not be the address of record for the LLC or a dedicated privacy inbox. Confirm also whether a Data Protection Officer or privacy contact should be named.]
