Community Guidelines

The short version

Write about places, not people. Be specific, be honest, write only from first-hand experience, and never characterize a community by who lives there. Everything is reviewed by a person before it is published.

What makes a review useful

The most helpful reviews cover the things you can only learn by living somewhere:

• Amenity condition and crowding, and how the HOA actually operates
• Real commute times at real hours
• Noise, traffic patterns, and construction activity
• Drainage and flooding you have observed, and insurance experiences
• Builder and warranty experiences in newer communities
• What you wish you had known before buying or renting there

Include your years there and your relationship to the community. Specifics beat adjectives: "the pool deck was resurfaced in 2025 and weekend parking fills by 10am" helps a buyer; "amazing community!!!" does not.

Fair housing rules (non-negotiable)

Federal and state fair housing laws protect people from discrimination in housing based on race, color, religion, national origin, sex, familial status, and disability, and we extend the same standard to age, sexual orientation, and gender identity. On this site that means:

• Never describe who lives in a community or who it is "for." Reviews and posts that characterize residents by any protected class, directly or through coded language, will not be published.
• No desirability-by-demographics. "Great neighbors" is fine. "Good people are moving in" or "the neighborhood is changing" used as a quality signal is not.
• School comments must stick to logistics and programs: bus routes, capacity, communication, traffic at pickup. Comments about the student body will not be published.
• No crime-and-safety commentary tied to people. A broken gate or unlit parking lot is a fact you can report. Speculation about who causes problems is not.

If part of your submission crosses one of these lines, we will tell you which part so you can revise and resubmit.

Authenticity rules

• First-hand experience only. Do not review a community you have never spent time in.
• No paid, traded, or incentivized reviews, in either direction.
• One live review per community per person. Edits replace your original.
• Real estate agents are welcome and must identify as agents. Agents may not review communities to disparage a competitor's listings or inflate their own.
• Disclose conflicts: if you are a builder employee, HOA board member, or property manager in the community, say so in the review.

Respect rules

• No harassment, name-calling, or profanity.
• No posting anyone's name, address, plate, photo, or other personal information.
• Criticize the HOA's decisions, not the board president as a person.

What happens when you submit

First-time contributors verify an email address and phone number. Every submission passes an automated screen for spam and prohibited content, then a human moderator reviews it before it goes live, normally within one to two business days. If we cannot publish your submission you will see the reason and can revise or appeal. The full process is described in the Moderation Policy.

Badges

Verified Resident means the reviewer provided evidence of residency in that community. Verified Agent means we confirmed an active Florida real estate license and brokerage. Unverified contributions display the relationship the author claimed. Badges add weight; they are never required to participate.

See something? Flag it.

Every review and post has a report link. Flagged content is re-reviewed by a person, and content gathering multiple flags is hidden while we look. Reports are confidential.

Consequences

Violations lead to rejection of the submission. Repeat or serious violations lead to suspension or a permanent ban. Discriminatory content and review fraud skip the warning step.

Questions

These guidelines work together with our Terms of Service and Moderation Policy.